Continuation and end of my business itinerary which took me to Warsaw for the week, with this final leg to London on LOT in Business.
Itinerary reminder :
Ground experience
After arriving in Vilnius in the boarding area, I start to explore the Schengen airside zone, which is still fairly limited in size. The airport is almost brand new and in a perfect state of maintenance. I head for the lounge… which is closed! It’s off to a good start, 3 hours of connecting time, on a Business Class fare, walking around the terminal.
I settle down with a snack, then decide to start working… And realize that I no longer have my Mac, which was no doubt left in the pocket in front of me on the previous flight!
Moment of panic, how to get my computer back since the flight has already left for Warsaw. I ask two airport agents where the Lost & Found is located: it’s at the Luggage Claim. So I have to go through the arrivals circuit and then the departures circuit.
In any case, my computer was there, safe and sound – well done the crew! However, I have to go through the verification of my credentials and my test, and then the check-in, as the electronic BP does not work at the security check., then the security check (fortunately with a dedicated fast track) and finally the border police, where I’m asked to produce countless supporting documents… It seems that my entry into the Schengen area wasn’t properly checked-in in Warsaw. Nevertheless, everything is done in a friendly manner, and I’m finally in the right airside.
Boarding
After dealing with a few emails in the departure lounge, I queue up and am one of the first in the feeder. No specific announcement is made for Business passengers, but I create my own priority boarding, so nobody will tell me anything.
Cabin and welcome
The welcome is a little cold, and I quickly settle into seat 1A. The purser quickly suggested I switch to the much more spacious 2D. I comply. A bottle of water will be brought to me at the very end of boarding.
Service and catering
The service begins once we have reached our cruising altitude. And how can I put this, it’s a cold shower. A cardboard box with shameful contents is brought to me. I ask for a Gin Tonic, and am told that because of the pandemic, there’s no loaded alcohol on board. You’ll have to explain to me why I had full catering on my two previous flights and not here. Especially as it’s the longest of the 3, 3-hour block. I’m outraged.
Arrival and disembarkation
We arrive at London City Airport on time, immigration formalities completed in less than a minute, and I find my driver already waiting for me.
Bottom line
A shameful service for Business passengers, and cost-cutting blamed on the pandemic – enough is enough!

























