Review : Sheraton Brussels Airport, Club Room

Continuation of my trip to Brussels, where I join the Sheraton Brussels Airport after a long day of travel.

#TypeReview
1FlightSwiss Economy, Paris-Zurich, Airbus A220-300
2FlightSwiss Economy, Zurich-Brussels, Airbus A220-300
3HotelSheraton Brussels Airport, Club Room
4FlightLufthansa Economy, Brussels-Frankfurt, Airbus A319-100
5FlightLufthansa Economy, Frankfurt-Paris, Airbus A320-200
Today’s itinerary

Booking

I proceeded to book via the Marriott Bonvoy app with a non-flexible rate a few days before my arrival.

The difference with a flexible fare was very large and this trip was unlikely to be cancelled. I proceed to the reservation of a standard room for 126€ per night.

Arrival

A few days before my arrival, I check-in online via the Marriott Bonvoy app.

The day before I arrived, I noticed that my room had been upgraded to a Club room (which seemed to be similar in every way to a standard room).

When I arrived at the hotel, I had to wait a good ten minutes to check-in because of the rush… 10:30 pm, it’s definitely the rush hour in this airport hotel.

The elevator that leads to the departure level, where the Sheraton lobby is located

Nevertheless, I was quickly taken care of by the reception staff. The welcome is very warm, but being very loyal is obviously not recognized here (I am just “Elite” to the front desk staff).

However, the receptionist tells me that the lounge is closed for renovation on the 5th floor, and that a temporary lounge is available on the 1st floor of the hotel, with breakfast being served in the main restaurant during this closure.

I go to my room located on the Club floor.

A hallway with carpeting of questionable taste

Room

My Club room was no different from the standard rooms, except for the available bathrobe.

My room was well located on the Club floor

The entrance has parquet floors, a small closet, a courtesy tray and a refrigerator that serves as a minibar, but empty.

The courtesy tray is lousy for a Club room

The bathroom, recently refreshed, is equipped with a bathtub (not my preference).

All this does not look very Premium
At least the shower was more efficient…
Only the “Toilets” part seems more recent

The rest of the room, equipped with carpeting, is quite large, with a large dresser/desk on the left to work in comfort, a very comfortable armchair to relax.

The welcome drink… Cider, not even beer!
The armchair, old fashioned but very comfortable
The Internet portal has not yet understood that “Elite” members do not pay for Premium Internet at Marriott

The king size bed is very comfortable, but the comforter is a bit small for my taste and my legs are sticking out…

Change the comforter once!

In short, a comfortable but very basic room, and that you can discover here in video:

Hotel facilities

The hotel is equipped with a fitness room located on the 1st floor of the property. It is rather small in size to absorb all the hotel’s traffic.

The entrance is rather pleasant…

I didn’t have time to use it but I was able to take some shots.

… but the Sheraton gym is rather small
Its equipment is nevertheless satisfactory

Club Lounge

As mentioned at the beginning of this report, the Club Lounge was closed for renovation during my stay.

The Club Lounge
Closed!

I visited the temporary lounge, but without being able to take pictures, not having been able to turn on the light…

Path to the Club Lounge ersatz

Departure

The formalities were simple, I used the mobile check-out and received the bill in the morning.

Bottom line

A good airport hotel, but one that will need to be renovated soon, and whose recognition of the loyalty program deserves to be reinforced.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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