Courtyard Marriott Paris Porte de Versailles: Super average!

During one of my last Parisian stays before I left for the United States, I chose to stay at a hotel I had not yet tested in Paris, the Courtyard Porte de Versailles, located in Issy-les-Moulineaux, just off the Parisian ring road.

Booking

I proceeded to the reservation in this property a few days before my arrival. I chose, because the price was rather reasonable, to book the highest category available in this hotel, namely the Executive Suite with a view on the Eiffel Tower and terrace.

This, for less than 250 € per night. Which, by new Parisian standards, is relatively cheap.

Arrival

Two days before my arrival, I proceeded to the check-in formalities within the Marriott Bonvoy application. Very easily, I indicated my arrival time as well as the fact that I did not need the late check-out.

However, on the day of my arrival, and when I was on my way to the airport, I received an email from the hotel reception telling me that I have been downgraded two categories, due to a technical problem in the suite I had initially booked.

This is not the kind of email one likes to receive, and even less so when one is an Ambassador member. Apart from discount on the rate, no other benefit or compensation was offered to me, really not on par!

Suite

The suite I stayed in was located on the fifth floor of the hotel.

To get there, the way from the elevators was quite long, but I didn’t mind, I prefer to be rather far from the elevators.

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The suite was rather compact. The entrance led directly to the night space, located on the left, and consisted of a king size bed rather uncomfortable.

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Even more to the left, was located the wardrobe, quite spacious, the minibar which was empty, as well as the coffee machine.

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Opposite, was the desk which faced a large terrace, which I did not use this time because of the rather cool temperature.

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The view on the Eiffel Tower was very very distant, and was mostly a view on the Parisian ring road, not very pleasant.

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On the right of the desk, in a recess, there was a sofa, which we imagine convertible into a bed.

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Back to the entrance, on the right of the latter, was located the bathroom, consisting of toilet, a basin, and a large shower. The toiletries were the usual ones found in the Courtyard and that I don’t particularly appreciate.

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Everything looked quite basic, and I was very disappointed not to have the suite I had initially booked.

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To finish, a video tour:

Hotel facilities

The property was equipped with a gym that I did not use this time.

Catering

The hotel had a restaurant located on the first floor, as well as a bar located next to the lobby.

Breakfast service

I had breakfast the first morning of my stay.

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The reception was quite basic, the service too, since everything was self-service including hot and cold drinks.

The diversity was a little bit lacking and the quality was quite average. Don’t make it a highlight of your stay.

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The decoration of the room was also rather basic.

Service

Courtyard is a half-service brand of Marriott, of course, but the reception is almost non-existent, and I can’t really qualify the service in this hotel.

Departure

Departure formalities were simple, and the bill was sent by e-mail

Bottom line

A rather mediocre stay. Even if the price remains acceptable for Paris, the fact that I did not stay in the room booked for the price paid, and that no follow-up was done is quite disappointing. I will definitely not go back.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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