The Moxy Roissy Charles de Gaulle is a newly opened hotel in the Paris hub (fall 2019) that I had the opportunity to try out in anticipation of an early morning flight for which I had no intention of getting up at 5am in Paris.
- Booking
- Arrival and Check In at Moxy CDG
- The Family Room at Moxy CDG
- The Biz room at Moxy CDG
- The general style of the Moxy CDG
- Restaurant and bars at Moxy CDG
- Fitness
- The staff and the service
- Bottom line
Booking
Nothing could be easier, to be sure to have the best price guaranteed (or a compensation if I find cheaper on another channel) I booked directly via the Marriott application (also the only way to fully benefit from the loyalty program.
I booked a standard room for just under 100 euros.
For those unfamiliar with the brand that just arrived in France, Moxy is like Aloft a premium mid-range brandIt is rather intended for a “young” clientele (at least in his mind) looking for quality and conviviality but not at any price and without being encumbered with superfluous.
Arrival at Moxy CDG and check-in
I arrived in VTC as I had heavy luggage and the RATP/SNCF strikes didn’t leave me much choice.
The Moxy CDG is located between terminal 1 and terminal 2, a stone’s throw from the CDG station which allows you to easily reach the hotel from the terminals after a flight or from a long term parking lot where you leave your car for the duration of your trip.
On the other hand, if you are dropped off by a vehicle, it is not possible for it to stop right in front of the door: the hotel is located high up and you will have to climb a long series of steps. Nothing complicated because they are really not high and there are ramps for people with suitcases. But if you are a little loaded and it’s raining it’s not very optimal.
Example in picture:
So after carrying my suitcase in the rain and in the cold (I preferred to take it by hand rather than pulling it on the inclined plane and tripling the distance to cover), here I am on the square.
We are indeed at Moxy given the colors and without the logo, we could believe we are at Aloft. Normal : one was created by copying the other when Marriott and Starwood were competitors before merging.
I head to the reception where I am immediately taken care of by a very nice agent.
She confirmed what I had seen in the application: I was upgraded to the largest room in the hotel, a “family room”, with two rooms and two beds (bed and sofa bed).
She has the honesty to tell me that if her colleagues have applied the loyalty program to the letter it doesn’t seem to her a good choice and that she thinks that the room below, the “biz” would be better for a single person even if it only has one room.
For one night I don’t care but she insists and advises me to go see the room. If I don’t like it, she will change it immediately.
Kudos for the service and transparency. So I headed for my family room.
The Family Room at Moxy CDG
The door opens directly on the “living room” or lounge. The bed is already unfolded, so I can’t use the sofa and thus use the lounge as a…living room. A bit of a silly preparation for a one-person reservation.
The style corresponds to the positioning of Moxy: concrete, short carpet, wood, solid and functional. Clean and without fuss.
Same thought for the room. Sober and efficient, we are here to sleep and leave the next day, not to spend our vacations. However, what bothers me is the two single beds.
I have a comment on the design of the room. Who says family room says parents and child (ren) so a double bed would be logical here unless to put the children in the room and the parents on the sofa bed.
Weird and not coherent. I would rather call this room “squat for buddies who don’t want to pay for two rooms”. Or “family for divorcing couple”.
However, apart from this remark, the promise is kept: sober, solid, design at lower cost.
In the same spirit the bathroom is “sober” and “accessible”.
Maybe too much so. This is no longer sober, it’s downright frugal.
In short, the receptionist was right. I go back downstairs and get a “biz” room.
The Biz room at Moxy CDG
Not surprisingly it is exactly the same but with one less room and a double bed.
It almost looks more premium whereas it’s exactly the same thing.
Decoration in the Moxy spirit…
The bathroom looks much warmer than in the other one (which isn’t hard, though).
I feel much better here. On the other hand it is to leave the next day at 7am so no drama.
What else can I say that at this price the room keeps all its promises. Clean, functional, pretty and efficient without any unnecessary fuss that unnecessarily burdens the bill. It’s not very big for a “superior” room but it’s just an airport hotel where you spend the minimum of time before going to the terminal.
Small recurring reproach in this price range (but if we are not happy we have to go elsewhere but it is more expensive), the mattress which lacks a little thickness or firmness, exactly as in the AC Seville where I was recently. Otherwise there is the Sheraton in Terminal 2 but it is a bit more old-fashioned and costs three times more, you have to know what you want.
The general style of the Moxy CDG
The style of the hotel is totally in the Moxy spirit: “young”, offbeat, friendly and tasteful. I refuse to talk about “millennial” style because the clientele is older than that and it corresponds more to a state of mind than to an age.
It all starts upon arrival with inscriptions on the automatic doors.
Inside, there is a large open space with reception, bar, restaurant and areas to eat, drink or simply relax and chat.
Alcoves to discuss, ” offbeat ” decoration but not too much…
There is even a table soccer…
Here again we are totally in the Moxy spirit: warm spaces, shared and multifunctional spaces. Co-working adapted to a hotel lobby?
The Moxy spirit will be found even in the elevators.
In any case, it totally corresponds to what we expect from it.
Restaurant and bars at Moxy CDG
Here you can imagine that there is no restaurant or bar as you would expect in a traditional hotel.
You go to the counter, you place your order and you settle down. For food we are given a “beep” that you take with you to the table, when it’s ready it rings and you go to get your dish.
The bar:
The menu is more like a snack but the rations seem to be substantial as the barman advised me not to take both a burger and an appetizer plate.
Without being exceptional it was good, consistent and well presented.
But I might have put up with a little something extra.
Here again the promise is kept.
Fitness
Of course, there is no spa or pool here, but there is a fitness room.
It’s still quite minimalist. It’s cute but small, it’s better not to be there with 3 people at the same time
The staff and the service
Of course here we are less in expectation of service because it is rather in self service.
However, the reception was very friendly and professional, with a proactive attention to a room that I might not like and my (short) interaction to order at the restaurant was in the same spirit: simple, friendly but available to advise.
In this type of hotel the promise of service is not high, but this does not exempt the hotel from paying attention to the customer during the rare contacts, because this is what the hotel will be judged on. The less you do, the better you must do it.
There it was very good.
Bottom line
Leaving aside the question of accessibility raised at the beginning of the article, it’s almost flawless. Good atmosphere, good spirit, good service: the promise is totally kept. All the more appreciable as the hotel was in “soft opening” and therefore not necessarily yet fully familiar with the processes and operations. Only the “mobile check out on the app didn’t work, forcing me to go through the front desk again in the morning.”
For a night around 100€ on the Roissy platform without going to stay 30 minutes away by shuttle and without falling into the cheapest hotels on the experience, the conviviality or even the “old school” it is a good deal.