Review : L’Hermitage Gantois Lille, Autograph Collection

As part of a stay in the Lille metropolis, I stayed at the Hermitage Gantois, a hotel located in the heart of Lille.

Although very expensive for a provincial town, the property is of a very high quality.

Booking

I made this booking through the Marriott Bonvoy app, as the hotel is part of the Autograph Collection, a brand in the Marriott portfolio.

As usual, I use my business’s corporate code, which offers me attractive prices and flexibility, and proceed with the booking.

Arrival

As I was on mission in Béthune, I arrived and left via Lille Flandres station.

The hotel’s gardens and exterior are very elegant
Too bad it’s already dark!

The hotel is a 10-minute walk from the station, and the route is very easy to follow.

Front of the property on my arrival

The welcome was excellent.

The hotel with its more modern wing that includes the spa

The hotel upgraded me to a suite (the highest category) from the booked standard room (the lowest category).

The lobby, by night

In addition, as a Platinum member, I choose the breakfast and catering voucher as a welcome gift.

The old hospice is visible from the hotel lobby

One of the receptionists accompanies me to my Suite, introducing me to the different services of the hotel and telling me the history of the property built on a former hospice. Very nice welcome.

The hotel’s corridors benefit from the history of the place

Room

My suite, located on the second floor of the property, is spacious.

Pushing open the door, you come to an entrance with a toilet separate from the bathroom.

The toilet is separate from the bathroom, and accessible from the entrance

The lounge has a large sofa, a desk and an espresso machine.

The office, located in the lounge area of the suite
The espresso machine, well equipped with capsules. However, water is in very short supply
The rather comfortable sofa in the lounge of the suite

A carafe of port wine and chocolates are available.

A small but much appreciated welcome service

The bathroom is well decorated and has plenty of toiletries. Bathrobes are available.

The bathroom sink, slightly cramped between the shower and the door
The bathtub is a little small

The room has a very comfortable bed, a television and a wardrobe.

The rather comfortable bed in the suite
TV and mini bar are available on the other side of the bed

A turn down service will be carried out to change the towels and close the shutters.

The room proved to be very pleasant throughout my stay.

Hotel facilities

Like any 5 star hotel, the property has a 24 hour fitness room and a spa, which I didn’t get to try this time.

Pathway to the spa

Catering

The hotel has a restaurant and a brasserie, the restaurant being a well-known Lille property, frequented by guests from outside the hotel. I tried both the restaurant for dinner and breakfast, and the brasserie again for dinner.

The bar of the property is quite nice, but the incessant piano is sometimes disturbing

Dinner service at the gourmet restaurant – Le H

I chose to have dinner at the hotel, the fatigue of the trip militating for a simple option.

The restaurant before the evening service

I made the reservation via the LaFourchette website. My table was waiting for me at the appointed time.

I opted for the “Signature” menu, served in 5 courses, with the option of food and wine pairing.

The table set before the meal, quite simply

No amuse-bouche was served to me, although one was served to other tables.

A first glass of white wine to start

The first starter served was a homemade foie gras served with a beetroot brunoise and some fig quarters. If the combination of fig and foie gras is rather classic and successful, the combination with the beetroot did not convince me.

The foie gras was served rather generously

The second course (not pictured), was a sashimi of smoked salmon and coleslaw. Well seasoned but nothing revolutionary.

The third course was a hay-smoked cod (slightly overcooked) with an excellent mustard salsify purée, and a well-seasoned tetragonia salad.

The cod was overcooked (slightly)

The fourth course was a lamb chop, very well cooked, but not enough. The side dishes were not up to par.

You can still be hungry after that lamb chop…

The fifth course, a strawberry parfait, stood out because of its rather messy presentation.

The dessert was very disappointing

A disappointing and, above all, grossly overpriced dinner. There are starred restaurants in Lille that are cheaper and have much better service!

Dinner service at the Estaminet Gantois

On the second evening, I chose to dine at the Estaminet Gantois, the property’s brasserie with a rather appetising menu.

An excellent glass of Chablis served before the meal

I would choose a confit lamb shoulder (succulent) with a glass of chablis. 3 times cheaper than at the gastronomic restaurant and just as good… A shame. And the service was perfect.

Excellent shoulder of lamb served at the Estaminet Gantois
Excellent lemon meringue pie
An espresso and a meringue to end this good meal

Breakfast service

Breakfast is served in the same room as the gourmet restaurant. Everything is self-service, even the coffee (surprising for a 5-star property).

The restaurant room at the breakfast service
The table set before breakfast
My breakfast selection

The buffet is limited, but of excellent quality.

A fresh orange juice machine is available
The bread area, which is of rather average quality
The eternal cereals for those who do not want to change their habits
Some sweet items (some of which I think are industrial/thawed)
Rather well-made pastries
The cold items are of excellent quality
Cheeses of very average quality
… But also enough to make a small salad

Departure

The departure formalities were carried out quickly and without fuss.

Bottom line

An excellent property as one would like to find more in provincial cities. Disappointing gastronomic establishment, the last straw for the best hotel in town.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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