Tag: klm
Pieter Elbers leaves KLM. Good or bad news?
Pieter Elbers, KLM's Chairman and CEO since 2014, will not serve a third term at the helm of the Dutch airline. The news may come as a relief to some, given the tensions between Air France and KLM, but...
Air France opens its new lounge in Montreal… But still not in Paris!
While the opening of the new lounge in terminal 2F at Paris Charles-de-Gaulle is over a month behind schedule, the French airline yesterday announced its completely redesigned lounge at Montreal-Trudeau airport.
Article largely based on the press release issued by...
KLM renovates its 737-800 cabins
The good old 737 still has a bright future ahead of it, and is not about to retire. As proof of this, 14 of its 31 Boeing 737-800s are in the process of receiving a new cabin.
A lighter, greener...
Which airline loyalty programs offer lifetime status?
Airline loyalty programs offer very attractive benefits to their best members, but this comes at a price: every year the customer has to "requalify".
For some it's easy, for others it can be a source of anguish: all it...
COVID-19 Flying Blue extends statuses for a second year in a row
While Air France had been slow to announce anything in 2020 following the confinement, Flying Blue, the loyalty program of the French airline and its Dutch colleague, is taking the lead in the face of continuing political measures to...
KLM Crowne Lounge 52 (Non-Schengen), Amsterdam Schiphol: Nothingness
In transit in Amsterdam before returning to Paris, I make my way to KLM's usual infamous lounge 25, located in the Schengen zone.
As a reminder, here is the itinerary followed:
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However, I find the door closed and have to go...
COVID-19 and Flying Blue: the rollover is finally preserved
Last Monday, the Air France KLM group and its Flying Blue program announced a new measure for their loyal customers, which will delight Top Tier members: the miles rollover will be preserved, contrary to what was announced during the...
Where did the money that saved the airlines come from?
The COVID-19 has taken a toll on the airline economy and airlines around the world have had to call for help to survive the crisis.
In most cases the States have done the job and helped their national airlines, or...
#DEGRAD19 2nd edition: Which airlines make you travel in the best conditions this summer?
A month ago we introduced #DEGRAD19, the ranking of airlines based on how they maintained or degraded their service quality and customer experience due to COVID-19.
After a month things have of course evolved and we are happy to share...