Even if I'm not a fan of the cramped cabin of Embraers, this flight with KLM in business class between Amsterdam and Porto was of high quality, not least because of an excellent flight attendant.
So here I am,...
In the airline's own words, ‘Air France is constantly looking at opportunities to develop its offer, in order to best meet customer expectations in line with market trends’. For passengers, this will mean the end of the light snacks...
Starting from September 1, 2024, a new code-share and interline agreement between Air France, KLM, and Scandinavian Airlines (SAS) promises to transform the experience of frequent flyers. This long-awaited strategic partnership aims to optimize services and connections for travelers...
Customers flying with ITA and having purchased their ticket from the Italian airline will now be able to credit their flights to Flying Blue. It remains to be seen for how long.
ITA and Skyteam: the end of the...
The Dutch government is reversing its decision to reduce capacity at Schiphol by cutting flights from summer 2024, under political pressure from both sides of the Atlantic. Airlines are relieved, but the airport is disappointed.
Ambitious environmental targets for the...
Five years after his appointment as head of Air France-KLM, Ben Smith's assessment is extremely positive, especially given the events he has had to deal with. But that shouldn't blind us to the fact that there is still room...
KLM has finally unveiled its new B777 business class. One notable feature: sliding doors.
We've been waiting a long, long time - too long - for KLM's business class product to evolve. Almost ten years ago, it was faster than...
For the past 15 years, airlines have been competing to charge passengers as much as possible in addition to the airfare and taxes initially paid: seat selection, extra baggage, Fast Track at airports, pre-ordered menus: the bill can quickly...
Air France and KLM, which used Twitter as a customer relations channel, announced almost simultaneously last week that they were putting an end to this practice. Maybe the first of many? It is possible but it is unlikely to...