Tag: klm
ITA customers can now credit their flights on Flying Blue
Customers flying with ITA and having purchased their ticket from the Italian airline will now be able to credit their flights to Flying Blue. It remains to be seen for how long.
ITA and Skyteam: the end of the...
The Dutch government’s difficult journey towards reducing flights at Schiphol
The Dutch government is reversing its decision to reduce capacity at Schiphol by cutting flights from summer 2024, under political pressure from both sides of the Atlantic. Airlines are relieved, but the airport is disappointed.
Ambitious environmental targets for the...
Ben Smith: how has his five-year tenure at Air France-KLM fared?
Five years after his appointment as head of Air France-KLM, Ben Smith's assessment is extremely positive, especially given the events he has had to deal with. But that shouldn't blind us to the fact that there is still room...
A new business class for KLM’s 777s
KLM has finally unveiled its new B777 business class. One notable feature: sliding doors.
We've been waiting a long, long time - too long - for KLM's business class product to evolve. Almost ten years ago, it was faster than...
Next seat blocked: The new anciliary service offered by european airlines
For the past 15 years, airlines have been competing to charge passengers as much as possible in addition to the airfare and taxes initially paid: seat selection, extra baggage, Fast Track at airports, pre-ordered menus: the bill can quickly...
End of customer service on Twitter: what impact for passengers?
Air France and KLM, which used Twitter as a customer relations channel, announced almost simultaneously last week that they were putting an end to this practice. Maybe the first of many? It is possible but it is unlikely to...
Air France and KLM start their Business Light fares, without lounge access, without advance seat reservation and limited baggage allowance
Without prior announcement, the French and Dutch national airlines are launching their Business Light fares, which are available for booking from today, including on long-haul flights.
The european airline group is thus giving in to the pressure of unbundling, launched...
How to deal with Transatlantic travel with a dog
Transporting a pet from Paris to London is not an easy task... You could see the extent of the task in one of my previous reports about my cross-Channel move.
But crossing the Atlantic is much less simple. My wife...
The choice of seats in business class becomes charged on Air France and KLM
From now on, you will have to pay to choose your business class seat in advance on Air France and KLM flights, except for Silver, Gold and Platinum members of their loyalty program.
Like many airlines, Air France and...