Who has never been frustrated by losing their status because of a life choice or an “accident of life”? And find yourself one or two years later having to start all over again from scratch and do without the priority lanes, lounges and other benefits that you quickly get used to.
It may seem trivial but ask anyone who has tried it, it’s pretty frustrating to lose all those benefits, and especially when you’re not responsible for the situation. There is a difference between deciding to travel less and being forced to travel less.
Because you went back to school, lost your job, changed jobs, got sick, decided to have a child… all very valid reasons but they leave a taste of injustice in your mouth. As if after having given so much, we were suddenly abandoned and became invisible in the eyes of the airline that was making eyes at us before.
It is for these people that Delta Airlines has introduced a new feature that allows people who have lost their status as a result of an event in their life to recover it quickly the day they are able to travel again without having to start from scratch to climb the loyalty program ladder again one by one.
All you have to do is go to the page of this new device named “Reclaim my Status”.
There you will have to provide a certain amount of information and evidence regarding the event that caused you to stop flying or, at least, to fly significantly less to the point of losing your status.
After examination, if you meet all the conditions, you will get your old status back for a period of 3 months (so you should only do it when you are sure to be able to resume your previous rhythm).
During these three months, depending on the status in question, you will have to accumulate a certain number of flights/miles to prove that you are indeed “back”. Once this threshold is reached, the status is acquired for a period of one year.
A commendable and very “human” initiative by Delta Airlines.