In the end, 2023 was a very quiet year in terms of managing my status on the various loyalty programs of which I am a member, but serious questions are being asked about my strategy for 2024.
You asked us...
People often tend to choose by default the loyalty program of the airline they travel with most often, but this is not always a good idea.
Most travelers don't choose their frequent flyer program: it imposes itself on them. Either...
Even though Flying Blue no longer sends physical cards to its customers, two exceptions remain: for lifetime members and Ultimate members.
It has been a year since Air France and KLM's loyalty program, like other competing programs, stopped sending physical...
With statuses getting harder and harder to achieve and benefits getting worse and worse, many passengers are wondering if it is still worthwhile to stay loyal to an airline or hotel group and if it is not better to...
If there's one subject that travelers regularly debate, it's loyalty programs. Not profitable enough for some, not showing enough recognition to customers for others, they rarely meet with unanimous approval.
This is because professionals and customers don't have the same...
The very notion of a loyalty program suggests that you join the programs of brands you use a lot. When you know how hard it is to achieve an interesting status even when you're a good customer, why bother...
Some hotels offer their guests the chance to retain their loyalty program status for life, sparing the most loyal of guests the anguish of having to requalify after a certain number of years.
So, after the list of airlines offering...
Airline loyalty programs offer very attractive benefits to their best members, but this comes at a price: every year the customer has to "requalify".
For some it's easy, for others it can be a source of anguish: all it...
As we've written before, hotels and airlines are doing everything they can to keep their best customers engaged in their loyalty programs in this time of pandemic when many would have lost their status as the thread that holds...