Sheraton Amsterdam Schiphol: Even to visit the city, it is top!

As part of a professional conference, to which I was invited at the last minute, I stayed at theSheraton Amsterdam Schiphol. If it was a choice by default, as I initially preferred to stay in the city center, it was an excellent surprise: in addition to the simple but large and functional room, the level of service is particularly high and the facilities are of great quality. A look back on this very pleasant stay.

Booking

Considering the date of the stay which started less than a week later, the classic rates were prohibitive. So I decided to use my Starpoints for this 3 night stay.

Few options available in Amsterdam: the W was at 25000 points and has average ( if not bad ) reviews, the Sheraton was only at 12000 points and the Apollo at 10000. Having already tested the Apollo during a previous stay, and being poorly served by transportation, I decided to book the Sheraton.

A few hours after my arrival, I noticed that my room had been upgraded to the Executive Club, the level just below the suites.

Arrival

I arrived at the hotel shortly before 8pm. The reception was very hesitant because the employee was in training. This is one of Starwood’s weak points: if there are priority lines for Gold and Platinum members, they are only slightly staffed or not respected. This was the case this day for both the dedicated lane and the ad hoc office located opposite the reception counters.

I could have checked in at the lounge, but no one told me, and it’s not written anywhere!

In spite of everything, the check-in went well, in spite of many hesitations and explanations a little too long when one wishes to go to rest.

Room

The assigned room was on the 5th floor of the property, with a great view of the Schiphol airport operations.

The entrance leads immediately to the right to the bathroom, which is large and has a shower and bath and the new Sheraton toiletries, which are of excellent quality, a big improvement over the infamous mandarin products.

After the bathroom is the bedroom, which is very large, perhaps too large because the lack of furniture gives an impression of emptiness not very pleasant.

The desk is very functional and has several power outlets.

A welcome gift and a letter from the hotel manager were left for me. This service is in addition to the daily supply of water and waffles.

The king size bed is extremely comfortable.

As I said, the view is amazing, too bad the window is a bit small.

To finish, a visit in video:

Hotel facilities

The hotel has a fitness room and a spa area (mixed) with Sauna and Hammam.

The fitness room is rather large and pleasant, even if the equipment is limited in number and the view on the parking lot not necessarily the most appropriate. I haven’t tried the spa area

Restaurants

Restaurants and bars

The property has a main restaurant, Stripes, specialized in meats, which we tried with Bertrand during a previous stay. A faultless performance in terms of taste and service, but the prices are quite high.

A bar is available next to the reception, but I did not test it.

Club Lounge

The Club Lounge, located on the 8th and last floor of the property, has been recently renovated and is very pleasant, with furniture reminiscent of the Clubs available in Asia.

The evening offer is quite extensive with good quality hot and cold hors d’oeuvres, and a Happy Hour service available from 6pm to 11pm (8pm for the food).

The morning offering is also well rounded, with both continental and American options.

The staff is friendly and check-in and check-out is possible in the lounge.

Departure

I used the mobile check-out features when I checked out, and received the bill via email 15 minutes later.

Bottom line

An excellent stay, with quality service and facilities. The hotel is only 15 minutes by train from the center of Amsterdam, the frequencies are very high and I was able to make several round trips without any problem.

The only downside is the decoration of the rooms, which absolutely must be renovated to keep the hotel in the race. A bit like the Sheraton Paris CDG…

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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