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Singapore Airlines Business, Kuala Lumpur – Singapore Changi, Airbus A350-900 : Super short, average service

Aftera little over an hour in the lounge, I head to the gate for my flight to Singapore. As a reminder, here is the itinerary followed: Boarding As I leave the lounge 20 minutes before departure and a boarding announcement has already...

Singapore Airlines Business, Singapore Changi – Kuala Lumpur, Airbus A350-900 : Much too short !

After a short stay at the KrisFlyer lounge, I head to the gate to board my flight to Kuala Lumpur. As a reminder, here is the itinerary followed: Boarding Today, we are boarding from gate C20, located at Changi terminal 1. Fortunately,...

Singapore Airlines SilverKris Lounge, Singapore Changi T3: What a difference from the previous lounges!

Let's go to the second city of the stay, Kuala Lumpur! And what could be better than to take one of the best airlines in the world, Singapore Airlines? Nothing much... As a reminder, here is the itinerary followed: Check-in and...

IATA Travel Pass: you won’t travel without it!

It's not yet clear whether COVID vaccinations will be required for travel, but things are being put in place to monitor travelers' vaccinations, regardless of whether this becomes mandatory or not. Vaccination, a prerequisite for recovery One thing is certain: the...

These airlines’ original ideas for staying active during COVID

Closed borders or restricted countries, forbidden travel, airlines have experienced a cataclysmic year 2020. The equation they faced was almost insoluble: grounded planes, inaccessible destinations, and yet people eager to get back to the atmosphere of travel, whether because...

Airlines continue to cut service

Although we are by no means experts in virology, we can tell you one thing about COVID-19: it is a virus that is used an easy excuse. The same goes for "customer reviews". We have followed the resumption of the...

Where did the money that saved the airlines come from?

The COVID-19 has taken a toll on the airline economy and airlines around the world have had to call for help to survive the crisis. In most cases the States have done the job and helped their national airlines, or...

#DEGRAD19 2nd edition: Which airlines make you travel in the best conditions this summer?

A month ago we introduced #DEGRAD19, the ranking of airlines based on how they maintained or degraded their service quality and customer experience due to COVID-19. After a month things have of course evolved and we are happy to share...