Tag: loyalty
Flying Blue Ultimate: Air France and KLM change qualification criteria
Air France and KLM have just announced to their Platinum customers yesterday a significant evolution in the qualification for the Ultimate superstatus: a change in the qualification period from 2 years to one year.
Indeed, until now, it was necessary...
Renaissance Paris Vendôme: Top-quality service
Back to travelling to Paris, and therefore back to staying in Paris. This time, it's the Renaissance Paris Vendôme, and, once again, I'll spare you the Eurostar journeys, this time without a hitch and without delays, but not without...
Renaissance Paris La Défense : When you’re in the desert…
After a few weeks' break due to a tough COVID, and tests that remained positive, I'm back in Paris for professional reasons.
Since my last trip, the restrictions have not improved: you now need a declaration on your honor to...
Flying Blue doubles XP and miles to boost traffic
Since the beginning of the COVID-19 crisis, Flying Blue, Air France and KLM have announced numerous customer-oriented measuresas initially the reduction of the qualification thresholds for the year 2020, then the fact that 2020 to be considered a blank...
Loyalty programs: the loss of customer status, an industrial risk for the travel industry
It won't be a surprise for anyone, this year people will travel much less. For many there will be the regret of having missed their vacations but for others there will be the realization of a nightmare: losing one's...
Will airlines finally reward loyalty?
Will the airlines finally erase the misunderstanding that exists with their customers and finally reward their loyalty?
We wrote about it some time ago butthe paradox of loyalty programs is that they promote everything but loyalty. And the symptoms of...
The Accor’s rantings
In mid-February, Accor announced two major changesin its strategy at its Annual Shareholders' Meeting. Two changes that demonstrate the instability of the group.
The first is the new name of the group. The name AccorHotels is less than 5 years...
The new Flying Blue Ultimate benefits
As you know, the Flying Blue big bang will take place onApril 1, 2018. I won't go back over the impacts of this big bang, described in many posts on TravelGuys, and very well documented on the program website.
However,...
Flying Blue: the losers, the winners!
On November 6, Flying Blue announced anin-depth reformof its loyalty program. You couldfind on our site the details of this reform and the new functioning of the program.
Although the new rulestie mileage earning directly to the amount spenton each...