Loyalty programs

Flying Blue, the Air France-KLM frequent flyer program, is introducing a new means of payment, allowing customers to choose to pay in miles at certain e-merchants. The explosion of non-airline awards Using miles to buy anything from an airline or its...

Flying Blue members in France, the Netherlands and Sweden can now earn points for shopping on Amazon. An increasingly lifestyle-oriented loyalty program Amazon thus joins the ever-growing number of "non-airline partners" in the Air France and KLM loyalty program. A...

Even though Flying Blue no longer sends physical cards to its customers, two exceptions remain: for lifetime members and Ultimate members. It has been a year since Air France and KLM's loyalty program, like other competing programs, stopped sending physical...

Many sites offer to redeem miles and points from your loyalty programs for cash. If the operation can be tempting at first sight, it can especially bring you problems. Miles and points are, as is often said, the currency...

It's not official yet, but it will be soon: Air France and KLM will launch a new status for their frequent flyer program, Flying Blue. An update on what we know about it. Yes, we are writing a lot about...

The French hotel group Accor plans to generalise the subscription cards already available in certain regions of the world. Its goal: to gain market share while offering attractive rates to its customers. Accor surfs the subscription card business The subscription...

Air France and KLM have just announced to their Platinum customers yesterday a significant evolution in the qualification for the Ultimate superstatus: a change in the qualification period from 2 years to one year. Indeed, until now, it was necessary...

ITA Airways is a member of Skyteam and as such is of interest to all passengers who are members of the frequent flyer programme of one of the alliance's airlines and expect to enjoy the benefits associated with their...

With statuses getting harder and harder to achieve and benefits getting worse and worse, many passengers are wondering if it is still worthwhile to stay loyal to an airline or hotel group and if it is not better to...

As of last week Hiltons hotels are proposing Gold and Diamond members of the Hilton Honor program paid upgrades when checking in online. A very bad news for them which confirms the bad turn that Hilton Honors takes. Paid upgrades...