After an excellent flight from Madrid, I now have to complete my itinerary by heading for Cancun.
As a reminder, here is the itinerary followed:
Ground experience
After taking almost 45 minutes to get through immigration, I run into a problem: Mexican security checks don’t accept clear Duty Free bags… So I have to check my hand luggage. The agents were very helpful and guided me to the Aeromexico check-in desk located landside.
I end up in the public zone and head for the SkyPriority check-in located in zone L1 (“classic” check-in in L2).
Even with SkyPriority, there are at least 15 people in front of me and 2 counters open for domestic flights. I’ll have to wait a good fifteen minutes before dropping my bag and going through security.
This is where things get complicated. I have to fill in an online health questionnaire, which is quite long, and which generates a QR code… Which indicates that I have to undergo a complementary health examination. Another 10 good minutes of waiting, a questionnaire filled in on a WhatsApp (I’m dreaming…) and I’m good to go to security. Except that I come across a talkative woman who spends 10 minutes trying to negotiate her liquid products… to no avail.
Phew, I get through security at H-40, which leaves me very little time for the lounge as the theoretical boarding time has already passed.
Location
The lounge is located on the mezzanine level of the boarding hall, accessible via a staircase near gates 52 to 62. It takes a bit of backtracking to find it, and passing a few other lounges that I’ll visit if I have the courage on the return trip.
I was greeted courteously, and my boarding pass was stamped (I wonder why).
Lounge design
The lounge has a rather dark design, with brown and burgundy tones. I’d say it’s no longer up to date. It reminds me of those heavy Middle Eastern atmospheres, with their 90s luxury.
The lounge is very small for an international hub with so many flights!
On the right as you enter, you’ll find the toilets.
And on the left, the lounge itself, with the first room featuring bars, buffets and a number of lounging areas.
Then there’s a second, much quieter room, where I briefly settle into an individual alcove.
Catering
At first glance, catering is rather poor, with a few timid buffets.
However, the menu is actually much more extensive, available as a PDF. One part is paid and the other is free. Concept inspired by Delta lounges, but with many more free options.
The service staff are absolutely charming and take/bring your orders at your seat.
Bottom line
Unfortunately this experience was too short, but it deserves to be explored further, in particular to test the catering.
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