After a good stay at the St. Regis Osaka, we head for Hiroshima by Shinkansen.
As a reminder, here is the booked itinerary:
| # | Type | Review |
|---|---|---|
| 1 | Flight | Lufthansa Business, Paris Charles-de-Gaulle – Frankfurt, Airbus A321-100 (not reviewed) – Upgrade at the gate |
| 2 | Flight | Lufthansa Business, Frankfurt – Tokyo Haneda, Boeing 747-800i (not reviewed) |
| 3 | Hotel | Prince Gallery Tokyo, a Luxury Collection Hotel (not reviewed report by Bertrand here) |
| 4 | Hotel | The Ritz-Carlton Kyoto |
| 5 | Hotel | Sheraton Grand Hiroshima |
| 6 | Hotel | ANA Crowne Plaza Okayama |
| 7 | Hotel | The Ritz Carlton Tokyo |
| 8 | Flight | Asiana Economy, Tokyo Haneda – Seoul Incheon, Airbus A321-100 (not reviewed) |
| 9 | Flight | Lufthansa Business, Seoul Incheon – Frankfurt, Boeing 747-400 (not reviewed) – Upgrade at the gate |
| 10 | Hotel | Moxy Frankfurt Airport |
| 11 | Flight | Lufthansa Economy, Frankfurt – Paris Charles-de-Gaulle, Airbus A320-100 (not reviewed) |
Booking
We made the reservation for this hotel on the Marriott Bonvoy website. Not much choice in Hiroshima, this is the only possible hotel at Bonvoy. So we made the reservation at the Sheraton Grand Hiroshima at 150€ per night + Tax.
Arrival
A few days before the arrival, I receive an email from the General Manager of the hotel asking me for the details of my arrival in Hiroshima. I tell him the Shinkansen timetable from Osaka, and he confirms all the details of my stay.
The day before I arrived, I noticed that I had been upgraded to a Club Corner Suite, the highest category in the property. Excellent!
We arrive in Hiroshima by Shinkansen in the late morning. On our way out of the station, we see a sign with our name on it, an employee has come to pick us up! We follow him, after he has taken care of our luggage, to check-in in the lobby (located on the 3rd floor of the hotel).
It is the General Manager himself who welcomes us, gives us his card, and has the Head of Reception proceed with the formalities. The latter asks us if we need a late check-out, which we refuse as we will leave in the morning for Okayama.
Room
Our suite was located on the top floor of the hotel, on the same floor as the Club Lounge.
The entrance leads to the office and the large lounge, which offers a panoramic view of the city. Une prestation de bienvenue a été déposée à notre attention sur la table basse. This lounge has its own toilet so that any guests do not have access to the sleeping area.
Between the lounge and the bedroom is the bathroom and the wardrobe. The bathroom has two basins, but also two showers and a bath, all with a beautiful panoramic view as well.
The room is also large, and also has a space to relax and watch the steady stream of Shinkansen trains at Hiroshima Station.
To finish, a video tour:
Hotel facilities
The hotel has a fitness room located on one of the lower floors of the hotel, as well as a spa.
But be warned, and this is the first time I’ve seen this: access to the spa and pool is charged, even for Platinum members and above, unless you have already booked a Club room. We’ll pay this time, and have the pool all to ourselves, but still… I found it inappropriate.
Food options
The hotel has several restaurants, one of which is more international in scope and located near the lobby, and another Japanese one located on another floor.
Miyabi-Tei Japanese Restaurant – Dinner Service
We will have dinner at the hotel’s Japanese restaurant.
Marriott Bonvoy Ambassador members receive a 50% discount on all dining in the hotel.
The service is perfect. I would choose a nice selection of sushi, while my wife would have a Wagyu beef of exceptional quality and which will be the best eaten in its life.
International restaurant – Breakfast service
Platinum members and above can choose to have breakfast in the lounge or the restaurant. I will choose the restaurant thinking to have a wider selection… Unfortunately, the quality of the buffet is rather mediocre, and we will have a meagre breakfast that morning.
The view is nevertheless nice.
Club Lounge – Happy Hour
The happy hour in the club lounge is quite lively – the buffet items are however not very interesting. The alcohol is of average quality and the snacks smell reheated.
Departure
The departure formalities will be simple, and we will be quickly released to the station to take our Shinkansen to Okayama.
Bottom line
An excellent stay. The welcome was great, the upgrade exceptional. The Japanese restaurant is absolutely fabulous, but the breakfast buffet is a disappointment. The paid access to the spa is absolutely unworthy (not seen in any other hotel in Japan by the way).
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