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Hotels: Is Marriott the ball and chain of Starwood?

With the acquisition of Starwood and the creation of the world's leading hotel group, Marriott had high ambitions. But for the time being, the mechanics seem to be a bit stuck and customers are starting to complain, denting the...

Marriott wishes “Bonvoy-age” to its customers. Or not.

The marriage between Marriott and Starwood and the slow merger of loyalty programs is taking place. For the moment without too much breakage but with some points of vigilance. Reminder of the previous episodes. Marriott-Starwood a long delivery 2016: Marriott acquires Starwood,...

The Westin Excelsior Florence, so charming…

As part of a romantic weekend, I stayed at the Westin Excelsior Florence. The hotel, located in the heart of the Tuscan city, is one of the historic buildings of Florence on the banks of the Po. Although I was...

Finally an indoor pool at the W Barcelona (and a new spa)

It was only a few weeks ago that I was telling you about the renovation that happened last year at the W Barcelona. Barely time for excitement and there are already other new features discovered during a recent stay:...

St Regis Singapore: Missing service and a failed experience

Back from the enchanting Andaman Langkawi and before returning to Paris, a short stopover in Singapore where I chose to stay at the St Regis Singapore. Where is the butler? Since the memorable part of the experience starts here at check-in,...

Successful renovation at W Barcelona

Last year the W Barcelona carried out a renovation of its rooms, accompanied by a restyling of which one awaited with impatience to see the result. W is indeed a brand with a strong but complicated identity where the...

Element Amsterdam: a suite, a new restaurant offer, and still as good

Some time ago I told you how much I liked the Element Amsterdam. Maybe a bit far from the center but perfectly suitable for those who want to stay in an "aparthotel" formula and, otherwise, very close to the...

ALoft Riyadh, a wind of modernity in Saudi Arabia

During my repeated business trips to Saudi Arabia, I stayed at the ALoft hotel in Riyadh. A young and modern chainof the Starwood group, it is the little sister of W for smaller budgets. And trendy above all! Proof is...

Sheraton Fuerteventura: Everything for the Tour Operators, nothing for the loyal customers?

As part of afamily vacation, I stayed at theSheraton Fuerteventuralast summer. Ideally located on this island of the Canaries, the property has everything to please:spacious rooms, a varied catering, a very good spa and very pleasant swimming pools. On...