Chatbots and other virtual assistants are in fashion and every self-respecting airline must have an initiative on the subject. And in this matter it's a bit like hotel robots, even if it's less extreme: you can find everything. From...
We're just a few weeks away from the arrival of the Apple Watch, and it's time to ask whether, and if so how, airlines will embrace Apple's new product in service of their passenger experience.
But before we talk about...