Delta's changes to its loyalty program have prompted many negative reactions, and some fear that this is the harbinger of a general trend. But not all airlines face the same Delta challenges, nor can they afford to go so...
With Delta just announcing a raft of very negative changes for its most frequent flyers, one might wonder how this company, long considered the best of the American majors, managed to sink to the bottom of this ranking. Here...
This week, Delta announced changes that will start from January 1, 2024, impacting the way SkyMiles members earn credits towards their 2025 status.
Like every change in frequent flyer programs over the past 15 years, these changes are not positive...
Air France-KLM is working with the Apollo Global Management fund to inject 1.5 billion euros into a new subsidiary to manage the Flying Blue program. This is a common occurrence in other countries, but it needs to be explained...
People often tend to choose by default the loyalty program of the airline they travel with most often, but this is not always a good idea.
Most travelers don't choose their frequent flyer program: it imposes itself on them. Either...
The recently announced partnership between Amadeus and Uplift is an opportunity to talk about what seems to be an inevitable and necessary revolution in air travel: the possibility to book your flight and pay later.
Amadeus and Uplift
For those who...
Star Alliance, the oldest and largest airline alliance, is celebrating its 25th anniversaryand has announced two original initiatives.
The first is the inclusion of non-airline members, the second the launch of a credit card.
Star Alliance opens to non-airline members
Star Alliance...
Many passengers would like to use an airport lounge, but their ticket doesn't allow them to. There are solutions to remedy this, such as the Priority Pass card we recently presented, which gives access to over 1,300 airport lounges...
To reassure or even attract customers, will air transport have to invent new methods of payment and no longer simply offer to pay at the time of ticket purchase? It's a reflection that has its origins in the COVID...