Tag: chatbots
ChatGPT: your new travel agency?
Unless you've spent the last few weeks on the moon, you've probably heard of ChatGPT, the artificial intelligence that's been making headlines. We could not help but wonder what impact it might have on travel and, in this case,...
Chatbot, payment, biometrics, WiFi: Air France presents its latest digital innovations
Yesterday, Air France presented its latest digital innovations to enhance the customer experience and make the journey smoother.
Some already seen elsewhere, some really interesting new things, some things on which we have more detailed analyses to come...in short, here...
AirAsia launches a new app and its virtual assistant
Chatbots and other virtual assistants are in fashion and every self-respecting airline must have an initiative on the subject. And in this matter it's a bit like hotel robots, even if it's less extreme: you can find everything. From...
How will hospitality distribution reinvent itself for the customer experience according to Amadeus?
With customers becoming increasingly well-informed, having multiple sources of information and being very demanding about their online experience, hoteliers are still struggling to provide the right response. Amadeus surveyed 140 industry experts to identify the major trends in hospitality...