Test: Is the economy class on Turkish Airlines really superior?

In turn, I wanted to test the service quality of Turkish Airlines, namedbest European airline by SkyTrax in 2014.
So I took advantage of a stay in Istanbul to test the services on the ground and in flight.

An excellent ground experience

The experience on the ground is very positive.
At Paris-Charles-de-Gaulle, the lounge used by Turkish Airlines is the Star Alliance lounge. This salon is very qualitative, and the service is excellent: smiling staff, regular clearing, always full buffet. Its only flaw is that it has no window. Only a terrace for smokers welcomes a little daylight.

In Istanbul, it is the flagship lounge that welcomes us, and there, the red carpet is rolled out! I let you look at the following slide show, but the service is exceptional, the catering (provided by Do&Co) also by its diversity, its quality, and its Turkish roots. Just perfect. The only problem with this lounge is its very high attendance, which sometimes causes problems with segregated seating.

A flight experience far superior to the European majors

The flight experience is excellent too. On a 3-hour flight, Turkish Airlines offers a long-haul experience, with a welcome loukoum, a full appetizer-main course- cheese and dessert platter, coffee and after-dinner drink. The service is with the small care, drinks brought on demand. Hats off!

To learn more about the outbound flight, I invite you to consult the Flight-Report written for the occasion.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.

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