Tag: revenue based
What is a loyal customer?
If there's one subject that travelers regularly debate, it's loyalty programs. Not profitable enough for some, not showing enough recognition to customers for others, they rarely meet with unanimous approval.
This is because professionals and customers don't have the same...
Flying Blue is (finally) listening to its customers!
Monday, November 6, 2017 marks a real turning point in Air France-KLM's Flying Blue loyalty program, the leader in Europe. But this announcement will really transform the world of European loyalty programs, just like the move made by the...