Up until now, the race to increase the size of loyalty programs has been the main way for airlines to assert their power in this area, but it may not last. Issuing miles will suffice.
In this article, we'll see...
Air France-KLM is working with the Apollo Global Management fund to inject 1.5 billion euros into a new subsidiary to manage the Flying Blue program. This is a common occurrence in other countries, but it needs to be explained...
Many sites offer to redeem miles and points from your loyalty programs for cash. If the operation can be tempting at first sight, it can especially bring you problems.
Miles and points are, as is often said, the currency...
Flying Blue, the Air France and KLM frequent flyer program, has just launched a new advertising campaign, which is aesthetically pleasing but whose most important aspect is a radically new message.
Let's take a look at this highly successful video.
https://youtu.be/M0-69zpZqwU
Yes,...
You are a member of a frequent flyer program (or hotel program for that matter) and you have a credit card that allows you to earn points/miles on this program. On the face of it, you're happy with this...
It's rare but it happens: an airline or hotel does not credit your points/miles after a trip. Is it normal? Normally not, but sometimes yes.
What could have happened?
You are in too much of a hurry
You did a "no show".
The...
In recent posts we have explained that the operation of loyalty programs most often disadvantaged Europeans, one of the reasons for this is the co-branded credit card system, which we explained to you its functioning, the money it brings...
In the world of travel, loyalty programs are a major tool for airlines and hotels as much as their benefits are highly appreciated by frequent travelers.
However, not all of them are equal, not all of them are delivered in...
The frequent traveler is fond of loyalty programs and the benefits that go with them. Butloyalty has its constraints and sometimes we wonder if the game is worth it. If you ever have to choose between your favorite airline...