TagsLos Angeles

Tag: Los Angeles

Air France opens its new Business lounge at Los Angeles airport

After having announced a new improvement of its First class experience at CDG, Air France recently unveiled its new Business Lounge at Los Angeles International Airport (LAX), located in the Tom Bradley International Terminal (TBIT). This expansive lounge, covering nearly...

American Airlines Flagship First, Los Angeles International – Boston Logan, Airbus A321T: Great product, but robotic and unsmiling service

Here came the time to board the last flight of this itinerary that brought me back to Boston. As a reminder, here is the itinerary followed: Boarding I arrived at the gate a few minutes before the start of the flight to...

American Airlines Flagship Lounge, Los Angeles International: Still very qualitative

After a very short night at the Ritz-Carlton Marina-del-Rey, I arrived at the Los Angeles airport about 2 hours before my flight to Boston. As a reminder, here is the itinerary followed: Check-in and ground experience I get dropped off in front...

The Ritz-Carlton Marina del Rey: What a shame!

C’est après un trajet retardé depuis Las Vegas que j’arrive enfin à l’aéroport de Los Angeles. Après quelques difficultés pour obtenir un Uber qui m’amènera au Ritz-Carlton, j’arrive enfin à l’hôtel. As a reminder, here is the itinerary followed: Booking I proceeded...

American Airlines Domestic First, Las Vegas Harry Reid – Los Angeles International, Airbus A321: A very large delay

After almost 3 hours at the American Express Centurion lounge, I decided to head to the gate even if I kept seeing the delay of my flight growing. As a reminder, here is the itinerary followed: Boarding When I arrived at the...

Lufthansa boards an A380 in 20 minutes thanks to biometric boarding

The biometric boarding system implemented by Lufthansa in Los Angeles and Miami shows impressive results. One of the worst irritants of the airport passenger experience is feeling like you have to show the same document over and over again when...

JW Marriott Santa Monica: If you want to see the sea, you have to show your money!

As part of a vacation in the American West, we stayed at the JW Marriott Santa Monica, as the last stop on our trip before returning to Europe. Indeed, we wanted to be by the sea and enjoy the sun...

Test : Air Tahiti Nui, the complete customer experience

As you may have read earlier, a business trip recently took me to French Polynesia. The opportunity was too good not to write an article on TravelGuys: having no choice of airline, I say travel on Air Tahiti Nui. And you...