Tag: IROPS
A problem with a travel professional in France? Have you thought about the Tourism Ombudsman?
Not all travel professionals are exemplary in their handling of customer disputes. If you have a problem with a professional in France or French abroad, there is one last solution before going to court: the Médiateur du Tourisme (Tourism...
Skyteam makes major improvements to customer support
Skyteam airlines agents will now be able to assist passengers traveling with any Skyteam member airline and transfer them to other flights in the event of an incident.
With the proliferation of alliances, partnerships and code-share flights, it is not...
No need to provide your boarding pass to be compensated
Until now, in order to obtain compensation from an airline, for example in the event of a delay, or to claim miles not credited to the loyalty program, it was necessary to prove that you were indeed on board...