As we've written before, hotels and airlines are doing everything they can to keep their best customers engaged in their loyalty programs in this time of pandemic when many would have lost their status as the thread that holds...
With a year 2020 very poor in travels I suddenly decided to get some fresh air this fall and headed to Sweden to finally try to live normally. And like any self-respecting trip, it started with a night at...
While we were going to spend a long weekend in Hungary with my wife, Lufthansa, the airline for which we had booked our Paris-Debrecen tickets, started a hard labor dispute resulting in many delays and various cancellations.
I have already...
Not all customers know this, but if you book directly with a major hotel chain and find it cheaper online you may be entitled to compensation.
But not all chains compensate their customers to the same extent.
What is a...
If you find it really hard to get a decent status in an airline or hotel loyalty program and don't understand how some people manage to achieve it the reason is simple. Generally designed for the American market, their...
Getting premium status on a loyalty program and the benefits that go with it is often seen as an impossible quest. And more often than not it is. But there are tricks to achieving status without too much effort.
Upgrades,...
When it comes to hotel loyalty programs, the most sought-after benefit for the customer is undoubtedly the upgrade and, if possible, to a suite.
Some programs explicitly state that an upgrade to a suite is possible, others do not. And...