Tag: delay
What to do if you miss your flight ?
Missing a flight is a passenger's worst fear. But depending on the context and circumstances, a missed flight isn't always critical, even if it is often problematic.
Yet it's easy to avoid missing your flight: all you have to...
Delays: are European passengers overcompensated?
The storm that the European airports are going through leads the professionals of the sector to want to reconsider the European regulation on passenger compensation.
European passengers rather well compensated so far
The European regulation applying to the compensation of passengers...
European passengers compensated if their flight leaves…too early
When their flight leaves early, European passengers will now be entitled to the same type of compensation as if their flight had been delayed.
You've been asking us for a guide to the compensation you're entitled to in the event...
How do the airlines make it look like they are on time?
To make people believe that they are punctual, airlines voluntarily lengthen the duration of flights.
Some of our readers have asked us why, on a given route, some airlines take less time than others or are systematically late or early.
No...
European airlines receive the lowest score for punctuality
An AirHelp study conducted with Le Figaro shows the state of the airlines' punctuality. And European airlines are not well ranked.
AirHelp, a service whose goal is to help delayed passengers to get compensation (and which we talked about here)...
The SNCF innovates by compensating all delays? Not all of them…
Sorry.
Yes, we apologize in advance for talking about the SNCFtwice in one week on TravelGuys.
But current events force us to...
Indeed, according to our colleagues fromLe Monde, the SNCF is preparing to reform its compensation rulesin case of delay. Delays...
Airlines, IT companies?
This morning, a power outage disrupted the entire operationof Delta Air Lines, one of the world's largest airlines.
The Atlanta-based major had its Deltamatic computer system interrupted, a system that manages absolutely everything from floor to ceiling operations: Sales, Check-in,...