Tag: #DEGRAD19
What service on Lufthansa with COVID health restrictions?
When we published the first edition of the #DEGRAD19 Customer Experience Degradation Barometer with COVID measures we did not rate Lufthansa due to lack of information at the time. This is now possible and we will take this into...
Video: which airlines will treat you worst after COVID? #DEGRAD19
Everyone is wondering how much the passenger experience will be degraded in the air tomorrow. We have analysed the level of service offered by different airlines to derive a ranking according to the degradation of the passenger experience they...
TravelGuys releases #DEGRAD19, the barometer of the deteriorating in-flight experience
Today we introduce the #DEGRAD19 barometer. For an indefinite period of time, which we hope will be as short as possible, the conditions of air travel will be greatly degraded, as we have mentioned in various videos with special...