Tag: compensation
Air travel: what to do in the event of overbooking?
Overbooking is a normal and common practice for airlines, but never a pleasant one for passengers. So what should you do if you find yourself in a situation of overbooking and are unable to board?
Overbooking, a common practice
We've...
Delayed or cancelled flight in Europe: how to be compensated thanks to the EU261 regulation?
In case of a delayed or cancelled flight in Europe, the law provides very precisely the cases and conditions of compensation for passengers through what is commonly called the EU261.
The EU261 is a European Union regulation that precisely regulates...
Delays: are European passengers overcompensated?
The storm that the European airports are going through leads the professionals of the sector to want to reconsider the European regulation on passenger compensation.
European passengers rather well compensated so far
The European regulation applying to the compensation of passengers...
Lost, delayed or damaged baggage: what compensation for the passenger?
With summer approaching, it's vacation season, travel and its share of inconveniences such as problems with lost or damaged luggage.
Having had to deal with this type of situation lately for us and to advise a faithful reader, here is...
No need to provide your boarding pass to be compensated
Until now, in order to obtain compensation from an airline, for example in the event of a delay, or to claim miles not credited to the loyalty program, it was necessary to prove that you were indeed on board...