Air France Business post-COVID, Catania Fontanarossa – Paris CDG, Airbus A320 : Bordello all’Italiana

After an excellent weekend of sunshine and good food in Sicily, it’s unfortunately time to head back to Paris.

As a reminder, here is the booked itinerary:

#TypeReview
1FlightAir France Business post-COVID, Paris CDG – Catania Fontanarossa, Airbus A319
2HotelFour Points by Sheraton Catania
3FlightAir France Business post-COVID, Catania Fontanarossa – Paris CDG, Airbus A320
Today’s itinerary

Arrival at the airport and check-in

We arrive at the airport from the beautiful city of Syracuse by rental car. Take it easy when returning your car, as the process is not the easiest, and very time-consuming.

We checked-in online when it opened. I was already in Business class, but my friends couldn’t upgrade online (or by phone).

Please note that access to Catania Fontanarossa airport is extremely difficult, regulated and time-consuming. The Departures level is not open; all entrances to the terminal are via the Arrivals level.

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20 minutes of mess (for nothing) before entering the terminal

And there are people who want to get in. We wait almost 20 minutes for the 300 people in front of us, who are practically circling the terminal, to enter after their tickets have been checked by the security guards.

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FIDS is full in this post-COVID period

Once in the terminal, my friends try to get to the Air France check-in counter to buy a paid upgrade. They waited… 50 minutes for nothing, nothing offered.

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No way for my friends who wanted a paying upgrade

The Alitalia lounge (landside) is closed.

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Alitalia check-in is well organized and fast.

The Fast Track seems open, but is used mainly by disabled people and families, but we’ll insist on using it (and it will turn out to be a good idea).

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The Fast Track can be seen in the distance…
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The Fast Track is poorly marked and controlled

In the terminal, it’s stiflingly hot, social distances are not respected and there are very few seats available.

Lounge

Closed door!

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(Senza) Casa Alitalia

Boarding

The Airside side of Catania is truly a zoo. No organized queues, no priority boarding. Boarding is by rows, once your number has been shouted.. In view of the mess, I find a seat at the back of the terminal and wait for the last call to engage me in the boarding queue.

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A little Sicilian sweetness to wait?

Cabin and welcome

The cabin is the traditional Smart & Beyond we’re used to in medium-haul.

I complain to the purser about the disastrous experience on the ground, and she makes a note of it in her CabinPad and takes care to treat us well throughout the flight. She’ll take good care of us.

A wrapped oshibori and a bottle of room-temperature water are brought to us.

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A part of the welcome service

The take-off over Mount Etna will be magnificent.

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One of the most beautiful take-offs in Europe
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Beach and mountains, one of Sicily’s great advantages

Service and catering

Service starts as soon as we reach 10,000 feet. We’re offered an aperitif, and I’ll have a Perrier. A Laurent Perrier. 🙂

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Aperitif to recover from our catanese emotions

I’ll continue with the meal and an excellent fillet of beef.

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The platter as served
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Once unpacked and organized by TravelGuys 🙂

The Laurent Perrier will continue to flow until we land. The flight attendant will be perfect.

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I finish this excellent meal with a mint tea

Arrival and disembarkation

We arrive in a peak arrival slot, and have to wait almost 20 minutes before we can pass through immigration.

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A crazy look!
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Lots of people in the baggage delivery room

Bottom line

A rather good flight, but made worse by the horrible experience on the ground in Catania.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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