Hotels often add mandatory extras that you were not informed of to the price of your room to increase the cost of your stay. If some of them have, unfortunately, become commonplace, other very surprising ones show the creativity...
Arrived in Cancun after a long journey which made me pass by Frankfurt, Gothenburg and Istanbul I am eager to freshen up at my hotel, even if my flight was excellent and I arrived in very good condition.
For...
Far too many customers have the bad surprise when they arrive at their hotel to learn that "compulsory fees" often called " resort fees " not mentioned when booking would be vaccinated. If this practice begins to be framed...
You've no doubt had the surprise of seeing that some of the services you thought were included have either disappeared or been made subject to a charge.
This is the effect of an underlying trend , "unbundling", which is affecting...
Resort fees are a practice hated by guests and loved by many hotels. A recent settlement following a complaint led Marriott to decide to change its practices in this field. Is this the end of a controversial practice? We're...
Marriott, the world's largest hotel group, is being sued in the United States for concealing the real price of rooms. Behind this is a very common practice in the sector that we at TravelGuys find outrageous: the "resort fees".
Marriott:...