Tag: personal assistants
AirAsia launches a new app and its virtual assistant
Chatbots and other virtual assistants are in fashion and every self-respecting airline must have an initiative on the subject. And in this matter it's a bit like hotel robots, even if it's less extreme: you can find everything. From...
Air France embarks on Amazon Alexa
Yesterday we were talking about the major trends in customer experience in hotel distribution and the importance that the sector was giving to voice interfaces. Unsurprisingly, the airline industry is moving in the same direction and Air France will...
The contribution of digital to the travel experience: the intelligent assistants
What can digital technology do for the travel industry? You will tell me "but digital is already everywhere, the industry has adopted it". On the one hand it is true, but on the other it is questionable.
This is true...