Flying Blue, the Air France-KLM frequent flyer program, is introducing a new means of payment, allowing customers to choose to pay in miles at certain e-merchants.
The explosion of non-airline awards
Using miles to buy anything from an airline or its...
Uber has announced its ambition to integrate the sale of other mobility services such as the purchase of train and plane tickets or car rental , thus becoming a "Super App" for travellers.
Uber is still not profitable
Getting back to...
What if selling airline tickets was no longer the sole business of airlines? More and more of them are getting into e-commerce to sell them something other than their own products. More and more airlines, such as Singapore Airlines,...
For a long time, duty free meant "getting a good deal when you travel". But the model would be on its last legs.
We didn't see that one coming. We have seen how the internet and e-commerce have changed the...