Tag: digitization
Digitization of air transport: French travelers sometimes think it goes too far
Over the past 20 years, the air travel experience has become increasingly digitalized, in some cases radically so, for the greater comfort of passengers. At least that's the impression one may have.
In fact, a recent study by Chair...
Robots won’t steal hospitality jobs. Or not all
There is no industry where we are not promised that robots will eventually replace humans. For the (presumed) happiness of customers and to the great despair of employees in the sector who are legitimately afraid of losing their jobs...