Tag: boarding
Flight attendants paid during boarding: what if Delta had opened Pandora’s box?
Delta Airlines recently announced that the company will pay its flight attendants during the boarding phase . A decision that risks setting a precedent, to the chagrin of its competitors.
Paying flight attendants during boarding?
If this may surprise many...
Travel without a passport, soon a reality?
The use of biometrics is becoming more widespread to enable smoother airport journeys. To get to the point of 100% dematerialized travel without a passport? We can believe it.
The slow dematerialization of customer records
Let's start by reminding ourselves where...
Lufthansa and Swiss rely on Wilma to get you on board faster
Everyone hates the boarding of a flight. It's long, confused and once you get inside it's even worse and more confused. But Lufthansa and Swiss have come up with a method that should solve everything.
Boarding: the passenger's hell
Who takes...
Lufthansa boards an A380 in 20 minutes thanks to biometric boarding
The biometric boarding system implemented by Lufthansa in Los Angeles and Miami shows impressive results.
One of the worst irritants of the airport passenger experience is feeling like you have to show the same document over and over again when...
New boarding procedure: Delta sends a strong message
Earlier this week, when talking about airline alliances, it was said that one of their benefits to the customer was the reciprocity of loyalty programs. The implementation of Delta's new boarding procedure shows us that reciprocity does not mean...
Westjet’s Smart Seat: Best April Fool’s joke of 2015
Like every year, some airlines competed with each other to make April fools. From my point of view the most successful of the year is Westjet with its Smart Seat.
And who knows if one day it won't become a...