Tag: product
Ben Smith: how has his five-year tenure at Air France-KLM fared?
Five years after his appointment as head of Air France-KLM, Ben Smith's assessment is extremely positive, especially given the events he has had to deal with. But that shouldn't blind us to the fact that there is still room...
Emirates eliminates its client club and that’s great news
Like many businesses in the industry Emirates has a "club" of selected customers that the airline solicits and listens to in order to improve its product.
Yesterday, members of the Emirates Hub, as it was called, received an email informing...
Lufthansa Group : margins first !
While there was talk of Lufthansa's renewed interest in Alitalia and IAG's takeover of Air Europa, there were other significant announcements last week that speak volumes about how they see the future and their capabilities to meet it.
Air France...