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The Centurion Lounge, London Heathrow, Terminal 3: Almost perfect

Back on the road, this time for personal reasons, for a quiet week in Hungary with my family-in-law. To that end, we booked two tickets in Business on British Airways for £300each and chose to book at the Marriott Budapest...

American Express Platinum: the best way to access airport lounges?

Many passengers would like to use an airport lounge, but their ticket doesn't allow them to. There are solutions to remedy this, such as the Priority Pass card we recently presented, which gives access to over 1,300 airport lounges...

Is the Priority Pass card a good deal?

Would you like to enjoy a pleasant lounge while waiting for your flight at the airport, but you don't travel in business or have a high enough status in your frequent flyer program to have access to your airline's...

American Express lounge, Stockholm Arlanda : A restaurant?

On my return from Stockholm, I use terminal 5, the only one open at the airport. In fact, the lounge usually used by Air France and KLM is closed and I have to fall back on the other options. Two...

COVID-19 cancellations and commercial measures. What options for airlines?

Following the different measures taken to stop the spread of COVID-19, the airlines are facing a wave of cancellations never seen before. At first it was due to customers who were afraid to travel or were "banned" from certain...

COVID-19 and repatriation: no to irresponsible tourists

What many tourists and travelers are experiencing since the COVID-19 measures were implemented is simply dramatic. Stuck abroad, sometimes without accommodation, without the means to afford an early return flight on one of the too few flights where seats...

How do airlines make (lots of) money with loyalty programs?

You thought loyalty programs were a burden for airlines (and hoteliers too)? Yes, that's right. But on the other hand it is also for some of them the way to earn a lot of money. The loyalty program: a debt...

Europeans are disadvantaged by loyalty programs

If you find it really hard to get a decent status in an airline or hotel loyalty program and don't understand how some people manage to achieve it the reason is simple. Generally designed for the American market, their...