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Flying Blue offers to earn miles with…Amazon.
Flying Blue members in France, the Netherlands and Sweden can now earn points for shopping on Amazon.
An increasingly lifestyle-oriented loyalty program
Amazon thus joins the ever-growing number of "non-airline partners" in the Air France and KLM loyalty program. A...
Will e-commerce kill Duty Free?
For a long time, duty free meant "getting a good deal when you travel". But the model would be on its last legs.
We didn't see that one coming. We have seen how the internet and e-commerce have changed the...
Air France embarks on Amazon Alexa
Yesterday we were talking about the major trends in customer experience in hotel distribution and the importance that the sector was giving to voice interfaces. Unsurprisingly, the airline industry is moving in the same direction and Air France will...
Amazon to tackle Expedia and Booking.com duopoly
You may not have seen it coming, but Amazon is now allowing hoteliers to offer their rooms for booking from the famous online retail platform. For some time it has been possible to find hotels by searching on Amazon,...