Tag: airlines
Airlines, IT companies?
This morning, a power outage disrupted the entire operationof Delta Air Lines, one of the world's largest airlines.
The Atlanta-based major had its Deltamatic computer system interrupted, a system that manages absolutely everything from floor to ceiling operations: Sales, Check-in,...
Airlines and hotels: compensation by miles/points greatly reduced
As you know, airlines and hotel chains have made available to their customers physical or electronic addresses allowing them to file complaints about their customer experience.
Airlines used to compensate their customers with miles when problems arose.
For example, Delta Air...