The practice of self-connecting is becoming increasingly popular, giving passengers a great deal of flexibility in their travels by mixing tickets purchased from different airlines. But the slightest problem can turn things into a nightmare.
Who hasn't booked a flight...
Not all travel professionals are exemplary in their handling of customer disputes. If you have a problem with a professional in France or French abroad, there is one last solution before going to court: the Médiateur du Tourisme (Tourism...
Many people are afraid of turbulence and worry about getting on a plane. But one website, Turbli, tells them what the flight conditions are for their next trip.
Our recent article on turbulence was quite successful and confirmed to...
Transporting a pet from Paris to London is not an easy task... You could see the extent of the task in one of my previous reports about my cross-Channel move.
But crossing the Atlantic is much less simple. My wife...
In case of a delayed or cancelled flight in Europe, the law provides very precisely the cases and conditions of compensation for passengers through what is commonly called the EU261.
The EU261 is a European Union regulation that precisely regulates...
Question asked by one of our readers following our previous post about airline stinginess on award tickets, "and if I travel with an award ticket, do I get the same perks as if it were a normal ticket?"
A seemingly...
The current context of delayed and lost luggage has left thousands of travelers in a difficult situation when they arrive at their destination without their luggage.
The current situation is exceptional but should not make us forget that normally...
For some people, preparing a trip, no matter how long it is, turns into an ordeal when it comes to packing with the fear of forgetting something essential.
It is obvious that when you travel a lot you do...
With summer approaching, it's vacation season, travel and its share of inconveniences such as problems with lost or damaged luggage.
Having had to deal with this type of situation lately for us and to advise a faithful reader, here is...
Far too many customers have the bad surprise when they arrive at their hotel to learn that "compulsory fees" often called " resort fees " not mentioned when booking would be vaccinated. If this practice begins to be framed...