Tag: passenger experience
Lufthansa boards an A380 in 20 minutes thanks to biometric boarding
The biometric boarding system implemented by Lufthansa in Los Angeles and Miami shows impressive results.
One of the worst irritants of the airport passenger experience is feeling like you have to show the same document over and over again when...
Facial recognition for a seamless airport experience
If we consider that a good travel experience is characterized by fluidity, we can only say that we are far from it. As long as you are online everything is fine, it is when you arrive at the airport...
The contribution of digital to the travel experience: the intelligent assistants
What can digital technology do for the travel industry? You will tell me "but digital is already everywhere, the industry has adopted it". On the one hand it is true, but on the other it is questionable.
This is true...
Towards the end of the single economic class
For a long time, aircraft cabins have been relatively standardized products. A first, a business, an eco. Then there was a double movement: the elimination of the first on the lines where it was not profitable and the advent...
What to expect from the Apple Watch in the airline industry?
We're just a few weeks away from the arrival of the Apple Watch, and it's time to ask whether, and if so how, airlines will embrace Apple's new product in service of their passenger experience.
But before we talk about...