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Tag: oneworld

Japan Airlines: a safety instruction video…that focuses on safety

When we look at the latest trends in safety instructions, we are more in Hollywood than in the world of informing passengers how to behave in case of problems. Safety instructions that miss the mark Why ? Because these videos used to...

Review : British Airways Galleries Club Lounge – London Heathrow

Continuation of my journey through Heathrow airport following the cancellation of my flight from London to Frankfurt and my rebooking on British Airways for a direct flight to Paris. https://flic.kr/p/2eAvnX2 https://flic.kr/p/2fZsyDi https://flic.kr/p/2eMGEzw Freshly disembarked at terminal 5, I head towards the BA connecting...

Meta-booking engines: alliances aim to be the gateway to airlines

From the passenger's point of view, airline alliances are just a vague marketing concept without much operational reality. But some are beginning to take a prominent place in the customer journey. Swan song or revolution of the concept? The future...

20 years and lounges for OneWorld

The OneWorld alliance has just celebrated its 20th anniversary by announcing a series of innovations: - An improved digital experience with interoperability between the member airlines' mobile applications thanks to the implementation of a common digital platform, a sort of...

EU-Qatar agreement: unclear benefits for some, a lifeline for others

The day before yesterday was announced an open sky agreement between Qatar and the European Union, signed after long negotiations. This agreement, which took 8 years to complete, will allow the 27 members of the European Union and Qatar...

Qatar Airways: isolation to the end?

The least we can say is that Qatar Airways does not seem to be an easy airline to live with. It may be so for its customers, but obviously not for its airline partners. Qatar a regionally isolated airline Many people...

British Airways Club Europe : Service above all!

As part of a business trip to London, I recently traveled in the Club Europe cabin on British Airways, with a more than honorable experience: speed, simplicity and service. Booking I made the reservation for this business trip a few days...

Can there be two airlines in the same country in Europe?

Therecent bankruptcy of Airberlin is symptomatic of this: there is no room for two national airlines in the same country. The reasons are multiple, and essentially structural: no, it is not the offer nor the product that is the...

Malaysia Airlines: the Economy and Business class experience on medium-haul flights

As part of the TravelGuys vacation in Asia, we traveled from Singapore to Langkawi and back on Malaysia Airlines via Kuala Lumpur, so with two domestic and two international segments. We paid 90 Euros each for these 4 segments, but...