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Google launches Google Hotel Search and will hurt online travel agencies

After Google Flights which we particularly appreciate to prepare our flights, Google has just launched its equivalent for hotels: Google Hotel Search. Logically, this release raises two questions: how does it work (and what is the value for the customer)...

Myth busted: Millennials are just like any other travelers

There isn't an industry that doesn't make eyes at the millenials, this "different" generation that questions everything and refuses the models of the past. But are they really that different? Millenials and travel: we're talking about not-so-young people and big...

How far can you go to build loyalty among business travelers?

Some hotel groups are working hard to attract business travelers from their corporate clients. For a hotel group, contracts with large businesses whose employees travel a lot are quite juicy. Technically speaking employees will benefit from a discount in the...

Will hotels and airlines take revenge on online travel agencies?

The online travel agencies, after having put the whole sector at their feet, are facing the rebellion of major players in the hotel and airline industry. If at one time the term "uberization" was fashionable, we must not forget that...

A hotel to detox from social networks…in Gothenburg

Social networks are good, overusing them sucks. Easier said than done. Everyone promises to take a break, to detox for a weekend, but most of the time the good resolutions remain unfulfilled. For those looking for extrinsic motivation, the Bellora...

AccorHotels cleans up Ibis, but not its brand portfolio

While the last repositioning of the Ibis brand was only in 2017, now AccorHotels is announcing a major overhaul of the Ibis brand and its positioning. Ibis: future lifestyle brand? Two ideas prevail in this major cleanup: to put an end...

Translation assistants in hotels soon?

For many people the language barrier remains a real problem when traveling and we are sometimes surprised by the difficulties of understanding even between two people expressing themselves in a supposedly shared language like English. These difficulties can be found...

Is Egencia faking its rankings?

Egencia, Expedia's online travel agency (OTA) dedicated to businesses, has just published its ranking of the favorite hotels for business travelers. Hotel rankings are like airline rankings: the important thing about a ranking is not so much its result as...

A record for the infinity pool of the future St Regis Dubai?

A new St Regis will soon open its doors in Dubai with an infinity pool that may even exceed some records. We praised the St Regis Al Habtoor in Dubai. It closed last summer as well as the W and...

Robots won’t steal hospitality jobs. Or not all

There is no industry where we are not promised that robots will eventually replace humans. For the (presumed) happiness of customers and to the great despair of employees in the sector who are legitimately afraid of losing their jobs...